"Leadership practices in the service sector deserve attention because this sector represents nearly 90 percent of employment and nearly 80 percent of gross domestic product in the United States."
While "service" might immediately elicit a connection with mission-based work, this article focuses on service in the sense of customer service, put simply. While one might argue the two are distinct, this quick read is relevant of great leaders, regardless of industry.
This quick read also connects you with a lengthier read and meatier resource, if you are interested in learning more.